Sharon W
App suddenly stopped working, kept blocking me from logging in. Repeatedly tried to reset my password, still no luck. I contacted them twice and each time was assured they would fix the issue. Till this day, still not resolved. I have to manually top up my children's cards, which is a major inconvenience, especially since the train station is not nearby. Get your act together!
15 people found this review helpful
HorriFiQ
Useless app ever . Everytime I would like to top up my card , the page will keep on loading slowly . On top of that, topping up isn't any better. On most occasions, it just doesn't want to do its job and it kept failing . NFC will not be detected , and then it will show the same balance indicating that the top up was unsuccessful. I even experimented this on different phones and found that the NFC is always the issue with this app . It just works when it wants to . What's the point of this app?
18 people found this review helpful
Colin Cheong
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Have set to receive transaction alerts and marketing alerts, but no low balance warning. App allows topping up when your balance goes negative, but still cannot use the card until you go to a top up office to top up further so that they can activate the card for use again? Trapped and left to walk multiple times because of this logic. Had to walk for 30 to 45mins, and late to work.
15 people found this review helpful